Analysis Surveys
Handbook of Econometrics
The Handbook is a definitive reference source and teaching aid for econometricians. It examines models, estimation theory, data analysis and field applications in econometrics.
Customer Satisfaction Measurement for ISO 9000
For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis.
Voice of the Customer
Discover All the Advantages of Using Design for Six Sigmato Develop and Build Customer Value-Based Products Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods,
European Integration as an Elite Process
Max Haller's impressive book presents an analysis of the process of European integration which keeps the relation between elites and citizens at the forefront.
Staying Up Much Too Late
Retail: $24.95 (31% off!)
(Overstock Books)
A survey of the painting Nighthawks and its twentieth-century creator evaluates what the author believes to be their pervasive impact on American culture and thought, in a detailed analysis that reveals how the work reflects themes of individualism, Copyr
Christianity for the Rest of Us
Retail: $13.95 (28% off!)
(Overstock Books)
A detailed survey of progressive church growth in recent decades reveals how non-evangelical, neighborhood churches are flourishing without emulating the tactics of mega-churches, in an analysis that counsels Protestant readers on how to remain auth Copyr